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Refund Policy

We want you to be completely satisfied with our services. Learn about our refund process.

Our Commitment

Thank you for choosing Crayon AI. If you are not entirely satisfied with your purchase, we're here to help. We want to ensure you have a great experience with our services.

Eligibility for Refunds

To be eligible for a refund, you must submit your request within 30 days of purchase.

The service must not have been extensively used or downloaded.

You must provide a valid reason for the refund request.

Refund Process

Once we receive your refund request:

  1. We will review your request within 2-3 business days
  2. If approved, the refund will be processed to your original payment method
  3. You will receive a confirmation email once the refund is processed
  4. Please allow 5-10 business days for the refund to appear in your account

Non-Refundable Items

  • • Customized or personalized services
  • • Services that have been fully delivered
  • • Downloadable products that have been accessed

Request a Refund

To request a refund, please contact our support team with your order details and reason for refund.

Contact Support